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Procedure to stop a FIWARE Lab node due to SLA failures - FIWARE Forge Wiki

Procedure to stop a FIWARE Lab node due to SLA failures

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If during a month (as defined above) SLA breach has been detected for a node. The FIWARE Lab Management team will proceed as follows:

  1. Inform the node about the SLA breach detection (see Annex G) and ask for clarification about the SLA breach.
  2. If clarifications on SLA breaches are not satisfactory and node is not back to normal operations in 30 days (i.e. SLA is violated twice in a row), the node will be notified about the decision of disconnecting it from FIWARE Lab (see Annex G).
  3. If clarifications on SLA breaches are satisfactory and node is back to normal operations in 30 days, no other action will be taken.
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