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FIWARE LAB Terms and Conditions - FIWARE Forge Wiki

FIWARE LAB Terms and Conditions

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Contents

General

Object

This document comprises the FIWARE Open Innovation Lab (FIWARE Lab, formerly known as FI-Lab) Terms and Conditions that regulate the access to and use of FIWARE Open Innovation Lab (FIWARE Lab) Services

Definitions

Terms and Conditions” refer to the FIWARE Lab Terms and Conditions.

You / Your” refers, as applicable, to you or the entity you represent.

We / Us / Our” refers, as applicable, to the parties of the EU funded collaborative projects nº 285248 “FIWARE: Future Internet Core Platform" and nº 632893 “FI-Core:Technology Foundation Extension and Usage ” . You can obtain an updated list of FIWARE parties at http://wiki.fiware.org/Partners.

FIWARE Generic Enabler implementation (GEi) products” or “FIWARE GEi” are the products described in the FIWARE Catalogue (http://catalogue.fiware.org)

FIWARE Lab Services” refer to services:

a) made available at the “FIWARE Lab Site” (lab.fiware.org), including hosting services provided by the “FIWARE Lab Cloud”; or

b) provided by instances of FIWARE Generic Enabler implementation (GEi) products that have been deployed by any of Us on the FIWARE Lab Cloud and offered to You or have been deployed by You on the FIWARE Lab Cloud using the tools and services that the FIWARE Lab Cloud provides or using the installation and administration guides provided to You for that purpose;

"Account Management Provider" refers to the FIWARE partner dealing with account management functions for the FIWARE Lab site.

Generic Enabler Provider” refers individually to the relevant FIWARE partner who is providing the relevant FIWARE GEi product which You or Your End User is accessing.

This “Agreement” refers to the agreement between You and Us (each referred to individually as “Party” and collectively as the “Parties”) in compliance with clauses defined in section 1.3.

TheEffective Date” is the date from which this Agreement takes effect as defined in section 1.3.

Your Account” is the user account You have to create, in compliance with the provisions of section 2.1, in order to be able to use FIWARE Lab Services.

Other User” means any individual or entity, other than You, that have created a user account in compliance with clauses defined in section 2.1 and therefore accesses and/or uses FIWARE Lab Services.

End User” means any individual or entity that accesses and/or uses Your content or FIWARE Lab Services under Your Account.

Content” means software, data, text, audio, video, images and other information.

FIWARE Lab Content” means Content We, or any of Our affiliates, make available in connection with the FIWARE Lab Services or on the FIWARE Lab Site, including but not limited to Content deployed on the FIWARE Lab Cloud.

FIWARE Lab Information” means data, text, audio, video, images and other information that is provided as part of FIWARE Lab Content, or is attached or used together with FIWARE Lab Content.

Your Content” means Content You, or any End User under Your Account or in connection with Your Account, deploy on the FIWARE Lab Site, including but not limited to the FIWARE Lab Cloud, or cause to interface with the FIWARE Lab Services.

Your Data” means data, text, audio, video, images and other information that is part of Your Content, or is attached or used together with Your Content.

Your Software” means software (included related documentation), applications or any other tool developed, owned and/or licensed by You.

Third Party Content” means Content made available to You by any third party on the FIWARE Lab Site, including but not limited to the FIWARE Lab Cloud, or in conjunction with FIWARE Lab Services.

Third Party Data” means data, text, audio, video, images and other information that is part of Third Party Content, or is attached or used together with Third Party Content.

Third Party Software” means software (included related documentation), applications or any other tool developed, owned and/or licensed by any third party.

Your Feedback” means all reviews, comments, suggestions, bug and issues reports, enhancement requests, questions, or other information You provide to Us with respect to FIWARE Lab Services or these Terms and Conditions.

Binding agreement

By clicking the "I ACCEPT" button or check box presented with these Terms and Conditions , You state that You have read and accepted these Terms and Conditions or any modification to these Terms and Conditions in accordance with section 1.4 below.

Acceptance of these Terms and Conditions constitute a binding agreement between You and Us.

The Effective Date for this Agreement is the first date at which You click the "I ACCEPT" button or check box presented with these Terms and Conditions.

If You are entering into this Agreement on behalf of a company or other legal entity, You represent and are liable to Us that You have the legal authority to bind such company or entity to this Agreement, in which case, "You" shall mean such company or entity. If You do not have such authority, or if You do not agree with the Terms and Conditions of this Agreement, You must cancel the acceptance process and You cannot use the FIWARE Lab Services nor any other material herein offered.

If You are entering into this Agreement in Your capacity as a natural person, You must be of legal age in accordance with laws in Your country. If You are not legal age or You do not have the capacity to be bound by this Agreement, or if You do not agree with the Terms And Conditions of this Agreement, You must cancel the acceptance process and You cannot use the FIWARE Lab Services nor any other material herein offered.

Amendment of this Agreement

We may amend these Terms and Conditions at any time by posting a revised version of these Terms and Conditions in the FIWARE Lab Site and You will be subject to the most recently posted Terms and Conditions, irrespective of the Terms and Conditions in effect when You initially accessed the FIWARE Lab Site. The Account Management Provider shall notify You by email, of any changes to these Terms and Conditions at the FIWARE Lab Site. using the email address indicated by You when creating Your account. You shall be responsible to use and maintain a valid email address.

Rights and Obligations

Registration and User Account

To access the FIWARE Lab Services, You will be required to create a user account, which requires You to provide, amongst other things, a valid e-mail address at which You will accept communications from Us. Unless explicitly permitted, You may only create one user account per e-mail address and you will have a unique email address on FIWARE Lab. During the process for creation of Your Account, You will be required to choose a User ID and a password to get access to the FIWARE Lab Services.

Additionally each FIWARE Lab node can ask you supplementary personal data necessary to provide the service. In this case, the mentioned FIWARE Lab node will be the data controller and responsible of the treatment of these data, that shall be used according to the applicable law.

In order to access the FIWARE Lab Services, You will be required to authenticate using the user ID and the password which You have set up during the process of creation of Your Account.

You are responsible for keeping Your User ID and password safe and secure and for correctly managing said User ID and password, You also agree to take all precautions necessary to protect the safety and security of Your password. We shall have no liability whatsoever for any unauthorized use of misplaced, lost or stolen User ID or passwords.

You may change Your password at any time via the FIWARE Lab Site. You shall change all passwords used to access the FIWARE Lab Services at regular intervals via the FIWARE Lab Site. Should You learn of an unauthorized third party having obtained knowledge of a password, You shall inform Us thereof without undue delay and promptly change the password. To the extent that any FIWARE Lab services may be provisioned for use without requiring authentication by entering Your user ID and password, You may use those services in accordance with their provisioning, but You are still required to create a user account before using such services, and such use shall be considered to have occurred under Your account.

You are responsible for all activities that occur under Your account, regardless of whether the activities are undertaken by You, your employees, Your End Users or any third party and We are not responsible for unauthorized access to your account. You will contact Us immediately if You believe an unauthorized third party may be using Your account or if Your Account information is lost or stolen. You may terminate Your account and this Agreement at any time in accordance with section 3.2.

User Policy

FIWARE Lab will implement user policies at its own discretion in favour of a rational use of the resources. We reserve the right to establish quotas, restrictions of any kind and time limits. These may be implemented by means of user profiles or alternative methods. The initial setting will be as follows but it can change over time to adapt to changing needs of the FIWARE ecosystem and the available capacity.

The main policies are summarized as follow:

  1. Users will be categorized in “Trial” and “Community”. Trial users will include the users accessing the Lab for testing the FIWARE technologies during a limited period of time. Community users will include users who have formally requested a longer term environment for working on the development of applications based on FIWARE technologies.
  2. Trial users will be provided with a limited set of resources and for a limited period of time (14 days) within a single node part of FIWARE Lab. To keep resources, Trial users who wish to have a longer term environment will need to apply (and obtain) and Community account (see point 3). After the expiration of their trial period, the account assigned to a Trial user is disabled and the associated resources released - any backup is up to the user. FIWARE Lab is not responsible for the loss of any data. Reminders are sent one week before the expiration and the day before. The total resources made available to Trial Users are documented at the Reources Available to Trial users page. However, the amount of resources assigned to Trial Users may vary depending on availability of new nodes and changes in internal policies.
  3. Community users will be selected through an application process. The application process, which may result with a negative answer, will be handled with the eventual support of FIWARE Accelerator projects (see http://www.fiware.org/accelerators/ and http://www.fiware.org/fiware-accelerator-programme/) that will identify users that are part of their acceleration programme. Users beyond the FIWARE Accelerator programme are also admitted. Users willing to become Community users will need to describe the application they are developing and the planned usage of FIWARE resources. Community users will be assigned a default FIWARE Lab node and will have access to it for a 9 month period unless the application process is renewed. This node is selected according to their preference and/or ascription to a given FIWARE accelerator project, each of which is linked to a default node. By issuing a request for additional resources, Community users may be able to access additional nodes if well motivated.
  4. If the total quota assigned to Trial users gets exhausted, requests to create a Trial user account that require management of cloud resources will be queued and notified once resources are available on a “first come, first served” basis.
  5. Users requesting a Public IP need to provide a verifiable identity information that will be handled by FIWARE infrastructure providers to ensure the possibly to track liable actions within the FIWARE Lab.
  6. Users will not be able to create new “Organizations” anymore beyond the organization linked to their account. FIWARE Lab allows to share access to the cloud environment set up by a given user by adding users to the organization linked to that user. As a consequence, existing organizations will be blocked from accessing cloud resources.

Your rights and obligations

You shall have the right to use Your Content and the FIWARE Lab Services in accordance with these Terms and Conditions including any subsequent versions published in the FIWARE Lab Site.

You shall further have the power to authorize (a) use of Your Content by Other Users and (b) use of Your Content or the FIWARE Lab Services by Your End Users, provided that You procure from each End User an undertaking to comply with these Terms and Conditions, and that You shall be responsible for the acts and omissions of Your End Users as if they were the acts and omissions of You. No End User may share with or delegate to any other individual the rights You grant that End User.

Except for the specific use of the FIWARE Lab Services as set forth in clause 2.2.3, You are not granted any license under this agreement. Any use of FIWARE GEi Software and related documentation that You may download from the FIWARE Catalogue will be subject to the relevant license included therein.

Use of FIWARE Lab Services is permitted free of charge solely for Your or Your End User’s, experimental purposes, which are internal and non-commercial in nature.. You are not permitted to use, or authorize third parties to use, the FIWARE Lab Services for any other purposes. For purposes of clarification, Your access to and use of FIWARE Lab Services provided by any Generic Enabler Provider does not imply any grant under any intellectual property rights of such Generic Enabler Providers.

Some FIWARE Lab Services are not generally available and may not be validated and quality assured (i.e., they are in “Beta Functionality”). The purpose of providing You access to FIWARE Lab Services is to allow You to test the functionality with its standard operation and to provide feedback on such testing to Us. We do not warrant the correctness and completeness of the FIWARE Lab Services.

You are required to incorporate in web pages that are part of Your Content a “Powered by FIWARE” statement following the instructions defined in the FIWARE Lab Site.

You shall not license, sell, lease, rent or outsource the FIWARE Lab Services to Your End User or to any third party.

You shall not remove notices and notations on the FIWARE Lab Site or in the FIWARE Lab Services that refer to copyrights, trademark rights, patent rights and other intellectual property rights. All rights, title and interest in any and all copyrights, trademark rights, patent rights and other intellectual property or other rights in the FIWARE Lab Services shall be owned by the respective Generic Enabler Providers.

Nothing in this section shall operate to transfer ownership of Your Content, Your Software, and/or Your Data where such content, software and/or data is deployed on the FIWARE Lab Services solely in accordance with the FIWARE Lab SERVICES’ intended use.

You represent that You shall, and procure that Your End Users shall:

(i) comply with any instructions from Us relating to the use of the FIWARE Lab Services;

(ii) not use the FIWARE Lab Services in a manner which is inconsistent with a reasonable good faith use of the FIWARE Lab Services;

(iii) not use the FIWARE Lab Services in a manner which, in Our opinion, will (or is likely to) adversely affect the provision of the FIWARE Lab Services ;

(iv) not use the FIWARE Lab Services in a manner which may perturb, interfere, distort or damage the FIWARE Lab Services or any third party's system;

(v) not use the FIWARE Lab Services fraudulently or in connection with a criminal offence;

(vi) not use the FIWARE Lab Services to send, knowingly receive, store or communicate any material which is illegal, unlawful, offensive, abusive, indecent, defamatory, obscene or menacing, a nuisance or a hoax or any other type of material likely to cause offence;

(vii) not use the FIWARE Lab Services in order to harass, spy on, pester, cause annoyance or unnecessary anxiety to any person, or to pass as someone else or act in a manner which may be reasonably deemed to be objectionable, or which is in any way harmful to third parties;

(viii) not use the FIWARE Lab Services in a way that contravenes any license, code of practice, instructions or guidelines issued by a relevant regulatory authority;

(ix) not use the FIWARE Lab Services to spam or to send unsolicited advertising or promotional material;

(x) not use the FIWARE Lab Services to send or transmit anything, content or material which consists of or contains virus software;

(xi) not use the FIWARE Lab Services in a manner which may damage our reputation, the reputation of the FIWARE Lab Services or otherwise bring Us or the reputation of third parties into disrepute;

(xii) not use the FIWARE Lab Services in any manner which violates copyright, trademark, confidentiality, privacy, or which infringes the intellectual or industrial property rights of others;

(xiii) hold and will continue to hold any licenses, consents and/or notifications required under any applicable legislation, regulation and/or administrative order to receive and use the FIWARE Lab Services;

(xiv) comply with our reasonable instructions relating to health, safety, security and use of the FIWARE Lab Services;

(xv) comply with all applicable laws and regulatory provisions;

(xvi) comply with any applicable use policy that We may issue from time to time and posted in the FIWARE Lab Site;

(xvii) not insert in Our System any Content which breaches or could breach the law, public order, public morality or any third party rights. You understand that any of Your Content is of Your sole responsibility.

(xviii) not remove, change or obscure any warning regarding intellectual or industrial property rights displayed on the FIWARE Lab Site or on any other material available on the site, including any software provided as part of the FIWARE Lab Services.

(xix) not use multiple "logins" for harmful purposes or in a premeditated manner so as to cause annoyance to others;

Furthermore, You shall not, and shall procure that Your End Users does not , unless expressly allowed in writing by the relevant Generic Enabler Provider:

(i) copy, use, reverse engineer, amend, disassemble, disintegrate, decompile, or otherwise attempt to reconstruct, identify, discover or derive the source code, underlying ideas, underlying user interface techniques or algorithms or disclose any of the foregoing, or in any other way interfere with any software provided as part of the FIWARE Lab Services or any other service or tool made available on the FIWARE Lab Site;

(ii) modify, incorporate into or with other software any software provided as part of the FIWARE Lab Services or any other service or tool made available on the FIWARE Lab Site;

(iii) transfer, assign or otherwise delegate your right to use the FIWARE Lab Services or any software provided as part of the FIWARE Lab Services or any other service or tool made available on the FIWARE Lab Site, or to try to do so, except to the limited extent permitted under clause 2.2(2) with respect to End Users

(iv) not use any software provided as part of the FIWARE Lab Services in order to develop or enhance any product that competes with such software or use such software for other purposes.

You shall provide Us with any and all information and/or assistance that We may require in order to operate the FIWARE Lab Services. You shall ensure the information is complete and accurate.

You shall notify Us immediately if You become aware that any person is making improper or illegal use of the FIWARE Lab Services.

You acknowledge that the FIWARE Lab Services may enable access to the Internet and that use of the Internet is solely at Your risk and subject to all applicable laws. We have no responsibility for any information, software, services, goods or other materials obtained by You using the Internet.

You warrant Us that You will take all reasonable steps to ensure that any software used with or in connection with the FIWARE Lab Services that is not provided by Us under this Agreement is not infected by viruses and/or logic bombs, worms, Trojan horses and any other types of disruptive, destructive or nuisance programs.

You shall be responsible for the management of Your Content. You hereby represent and warrant to Us that Your Content is free of all viruses, Trojan horses, and comparable elements which could harm the systems or software used by Us to provide the FIWARE Lab Services. You agree that you have collected and shall maintain and handle all Your Content in compliance with all applicable data privacy and protection laws, rules and regulations and that, when applicable, you received all necessary third party consents to permit distribution and use of Content for the purpose of this Agreement.

You are responsible for the connection to the FIWARE Lab Services, including the Internet connection.

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Third Party Data or Third Party Content.

You represent and warrant that You own or otherwise control all of the rights to the Third Party Content that You deploy; that the Third Party Content is accurate; that use of the Third Party Content You provide does not violate these Terms and Conditions and will not cause injury to any person or entity; and that You will indemnify Us for all claims resulting from Third Party Content You provide.

You acknowledge that (a) We have not tested or screened and will not test or screen Third Party Content, (b) You use any Third Party Content at your sole risk, and (c) Your use of Third Party Content may be subject to separate license terms as determined by the person or legal entity providing such Content.

When You visit the FIWARE Lab Site or send e-mails to Us, You are communicating with Us electronically. You consent to receive communications from Us electronically. You consent that all the communications you send us via electronic means, may be published on any media we deem suitable. We will communicate with You by e-mail or by posting notices on the FIWARE Lab Site. You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement that such communications be in writing.

You may submit Your Feedback to Us, so long as it is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and it does not consist of or it does not contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

Our rights and obligations

We reserve the right to modify, reduce or limit the FIWARE Lab Services offered at any time.

We shall have the rights but not the obligations:

(i) to monitor and track Your use of the FIWARE Lab Services.

(ii) to interrupt the FIWARE Lab Services in order to perform any work that, in Our opinion, is needed.

(iii) to take statistics about Your Content or use of Your Content and publish such statistics in an anonymous way.

(Iv) to act upon Your Content whenever it is required to solve issues that affect overall operations of the FIWARE Lab Services or to comply with existing laws and/or regulations.

(v) to mention You as user of the FIWARE Lab Services.

The Account Manager Provider will do reasonable efforts in order to notify You, through the FIWARE Lab Site and/or email, about any interruptions as soon as practicable.

You grant Us the nonexclusive right to use Your Data for the purpose of providing the FIWARE Lab Services.

We reserve the right (but not the obligation) to remove or edit Your or Third Party Data

We have the right but not the obligation to monitor and edit or remove any activity or content, including Your Content or Third Party Content. We take no responsibility and assumes no liability for any content provided by You or any third party.

We are not obligated to evaluate or provide any comments to You regarding Your Feedback, Your Content or Third Party Content. At Our sole discretion, We may contact You with critiques, updates, feedback or questions regarding them. In no event will any such contact or communication obligate Us to adopt, provide a timeframe for evaluation, or even provide any additional communication regarding Your Feedback, Your Content or Third Party Content.

Support Level

You agree that:

(i) We are not obligated to provide any technical assistance, training, consultation, or any other support to You; however,

(i) We may decide, at our own discretion, to provide “limited support“ without any obligation to provide any particular service level or support services; and

(iii) We may cease providing the FIWARE Lab Services, or part of them at any time without notice. This Article supersedes any conflicting term of this Agreement.

You acknowledge that the provision of the FIWARE Lab Services might not be available in every country, either temporarily or permanently.

Term and Termination

Term

This Agreement shall enter into force from the Effective Date in accordance with section 1.2 above, and will remain in effect until terminated by You or Us in accordance with section 3.2 , or as varied by any new Terms and Conditions which may be posted on the website as permitted at Section 1.4.

Termination

You may terminate the Agreement at any time, for any reason, at Your convenience, provided You close your account, following the account closing mechanism provided.

We may terminate the Agreement at any time, for any reason, at Our convenience, provided We give You fifteen (15) Business Days' prior notice.

Additionally, we may at any time suspend or terminate immediately the provision of the FIWARE Lab Services and/or this Agreement without liability to You if:

(i) You hack or break, or seek to hack or break, any security mechanism;

(ii) We otherwise determine in Our sole discretion that Your use of the FIWARE Lab Services or the End User’s use of the FIWARE Lab Services poses a security or service risk that may be subject Us or any third party to liability;

(iii) We determine in Our sole discretion that You, Your employees, directors, officers or agents or any of the End Users, are using the FIWARE Lab Services or are acting in such a way that the FIWARE Lab Services provided to Other Users or any infrastructure related to the FIWARE Lab Services are adversely affected;

(iv) We determine in Our sole discretion that providing the FIWARE Lab Services to You could create a substantial economic or technical burden for Us;

(v) We determine in Our sole discretion, that Our provision of any of the Service to You has become impractical or unfeasible for any legal or regulatory reason;

(vi) Subject to the applicable law, upon Your liquidation, commencement of dissolutions proceedings, disposal of Your assets, failure to continue Your business, assignment for the benefit of creditors, or if You become the subject of a voluntary or involuntary bankruptcy or similar proceeding or if an arrangement with creditors is made or a receiver or administrator is appointed over any other party’s assets or the other party goes into liquidation;

(vii) in order to comply with applicable law;

(vii) If You or any End User, breaches any other obligation hereunder.

Notwithstanding the foregoing, upon termination of the Agreement, We may need to keep Your Content and Your Account information so that We can defend possible legal claims related to such termination. For clarification, such information, may be deleted if We believe that it is not relevant to such a claim, or We believe that a claim could no longer arise. After termination, We will not have obligation to continue to store Your Content or to permit You to retrieve the same.

Temporary Suspension

We may suspend Your or any End User’s right to access or use the FIWARE Lab Services offered under this Agreement immediately without notice to You if We determine:

(a) Your or Your End User’s use of or registration for the FIWARE Lab Services (i) poses a security risk to the FIWARE Lab Services or any third party, (ii) may adversely impact the FIWARE Lab Services or the Systems or Content of any other user of the FIWARE Lab Services, (iii) may subject Us, Our affiliates, or any third party to liability, or (iv) may be fraudulent;

(b) You are, or any End User is, in breach of this Agreement; or

(c) You have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of Your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding.

If We suspend Your right to access or use any portion or all of the FIWARE Lab Services, We reserve the right to erase or not any of Your Content as a result of Your suspension,

Our right to suspend Your or any Your End User’s right to access or use the Service Offerings is in addition to our right to terminate this Agreement pursuant to section 3.2.

The Account Manager Provider will make reasonable efforts in order to notify You about the suspension of Your account.

Intellectual Property and Propietary Rights

Ownership

Other than the limited use and access rights expressly set forth in Section 2.2.3 of this Agreement. We – respectively each the FIWARE Parties owning the rights to the respective FIWARE Lab Service - reserve all right, title and interest (including all intellectual property and proprietary rights) in and to:

  1. the FIWARE Lab Services;
  2. FIWARE Lab Content and FIWARE Lab Information owned by some of Us and made available from Us to You;
  3. FIWARE Lab Information;
  4. the GEi Products
  5. the trademarks, service marks, service or trade names, logos, and other designations of Us or of Our licensors (“Marks”); and
  6. any other technology and software that We own and use to provide the FIWARE Lab Services and the FIWARE Lab Information.

You do not, by virtue of this Agreement or otherwise, acquire any ownership interest or rights in the FIWARE Lab Services, the FIWARE Lab Content, the FIWARE Lab Information, Our Systems, the Marks, or other technology and software (including third party technology and software), except for the limited use and access rights described in section 2.2.3 of this Agreement.

Other than the rights and interests expressly set forth in clause 2.2.(3) of this Agreement, and excluding the FIWARE Lab Content and works derived from the FIWARE Lab Content, You reserve all right, title and interest (including all intellectual property and proprietary rights) in and to: (i) the Content or any other content and data You may send to Us or use as part of Your use of any FIWARE Lab Services which is designed by Us to permit You to send content or data to use; and (ii) any other software or application owned by or licensed to You and that You may use when being provided with the FIWARE Lab Services different from the Third Party Software. . With respect to categories (i) and (ii), You shall provide Us with all redistribution rights necessary for Us to redistribute the items in these categories in accordance with the normal operation of the FIWARE Lab Services.

During and after the term of the Agreement, with respect to any of the FIWARE Lab Services that You elect to use, You will not assert, nor will You authorize, assist, or encourage any third party to assert, against Us or any of Our customers, end users, vendors, business partners, licensors, sub licensees or transferees, any patent infringement or other intellectual property infringement claim with respect to such Services.

Third party software provided with FIWARE Lab Services

As part of FIWARE Lab Services, You may be allowed to use Third Party Software. Such Third Party Software is neither sold nor distributed to You and You may use it solely as part of FIWARE Lab Services. You may not use or transfer it outside FIWARE Lab Services.

You hereby agree to comply with all terms and conditions set forth in the license terms that such third party may show when access the Third Party Software and otherwise, cooperate with Us to use the Third Party Software only as authorized by such Third Party.

Liability, Disclaimers and Indemnity

Liability

A. SUBJECT TO PARAGRAPHS D AND E OF THIS SECTION, WE WILL NOT EITHER SEVERALLY OR JOINTLY BE LIABLE TO YOU OR THE END USER IN RESPECT OF ANY MATTER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE PROVISION OF FIWARE Lab SERVICES, IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) OR OTHERWISE FOR ANY LOSS OF PROFIT (WHETHER DIRECT OR INDIRECT), BUSINESS, REVENUE, ANTICIPATED SAVINGS, GOODWILL, BUSINESS INTERRUPTION, FROM WASTED EXPENDITURE OR ANY LOSS OR CORRUPTION OF DATA, OR FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE WHATSOEVER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

.B. YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE WILL NOT EITHER SEVERALLY OR JOINTLY, BE LIABLE TO YOU, TO THE END USERS OR TO ANY THIRD PARTY, FOR ANY DAMAGES OR LOSSES RESULTING FROM THE FOLLOWING:

(I) THE USE OF OR THE INABILITY TO USE THE FIWARE Lab SERVICES;

(II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND FIWARE Lab SERVICES.

(III) UNAUTHORIZED ACCESS TO OR ALTERATION OF, OR THE DELETION, DESTRUCTIONS, DAMAGE, LOSS OR FAILURE TO STORE ANY OF YOUR TRANSMISSIONS OR CONTENT OR OTHER DATA;

(IV) YOUR CONTENT, INCLUDING ANY DAMAGES OR LOSSES RESULTING FROM THE USE OF THE CONTENT OR THE USE OF ANY PERSONAL DATA IN YOUR CONTENT;

(V) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON FIWARE Lab SERVICES;

(VI) USAGE BY YOU OF THE FIWARE Lab SERVICES TOGETHER WITH ANY OTHER SERVICES, SOFTWARE, APPLICATION OR TOOL NOT OFERRED BY US OR USE OF THE FIWARE Lab SERVICES IN A WAY NOT EXPRESSLY PERMITTED UNDER THIS AGREEMENT, OR.

(VII) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA, OR ANY DAMAGES CLAIMED BY YOU BASED ON A THIRD PARTY CLAIM.

C. SUBJECT TO PARAGRAPHS A, B, D AND E OF THIS SECTION, OUR AGGREGATE LIABILITY RESULTING FROM BREACH OF CONTRACT OR NEGLIGENCE, UNDER ANY INDEMNITY OR OTHERWISE ARISING IN CONNECTION WITH THIS AGREEMENT OR THE PROVISION OF FIWARE Lab SERVICES, (WHETHER TO YOU, ANY OF YOUR END USERS OR OTHERWISE) SHALL BE LIMITED IN RESPECT OF ALL CLAIMS TO AN AMOUNT EQUAL TO 50 €.

D. NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR RESTRICT THE LIABILITY OF YOU FOR: (I) DEATH OR PERSONAL INJURY RESULTING FROM YOUR NEGLIGENCE; OR (II) FRAUD OR FRAUDULENT MISREPRESENTATION.

E. NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR RESTRICT THE LIABILITY OF EITHER PARTY IN RESPECT OF ANY LIABILITY WHICH CANNOT BE EXCLUDED OR RESTRICTED BY LAW. ACCORDINGLY, THE LIMITATION OF LIABILITY SHALL NOT APPLY TO DAMAGES RESULTING FROM WILFUL INTENT

Disclaimer

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE FIWARE Lab SERVICES OR THE CONTENT OF THE FIWARE Lab SITE IS AT YOUR SOLE RISK. FIWARE Lab SERVICES AND THE REST OF THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SUBJECT TO PARAGRAPH 6.1 D AND E OF THIS AGREEMENT, THE EXPRESS TERMS OF THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS AND OBLIGATIONS IMPLIED BY STATUTE, COMMON LAW, CUSTOM, TRADE USAGE, COURSE OF DEALING OR OTHERWISE, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

SPECIFICALLY, WE DO NOT WARRANT THAT:

(i) THE FIWARE Lab SERVICES WILL MEET YOUR REQUIREMENTS OR THE FIWARE Lab SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE;

(ii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF SERVICES WILL BE ACCURATE OR RELIABLE; OR

(iii) THE QUALITY OF ANY PRODUCT, SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE FIWARE Lab SERVICES OR USING THE SITE WILL MEET YOU EXPECTATIONS.

YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR CONTENT AND THAT THE FIWARE PARTNERS DO NOT PARTICIPATE IN THE CREATION AND/OR TRANSMISION OF YOUR CONTENT, AND DO NOT HAVE CONTROL OVER YOUR CONTENT AND DO NOT GUARANTEE THAT SUCH CONTENT COMPLIES WITH LAW OR DOES NOT INFRINGE THIRD PARTY’ RIGHTS. YOU SHALL BE LIABLE FOR ANY CLAIM RELATED TO YOUR CONTENT, INCLUDING THE INFRINGEMENT OF THE APPLICABLE LAW OR ANY THIRD PARTY’S RIGHTS.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE FIWARE Lab SERVICES AND (II) ANY ACTION OR NO ACTION TO BE PERFOMED BY YOU FOLLOWING THE INFORMATION OR CONTENT OBTAINED FROM THE FIWARE Lab SERVICES OR ITS USE, IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL, INCLUDING DAMAGE TO COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF programs or equipment, and unavailability or interruption of operations. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE FIWARE Lab SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF SERVICE.

YOU ARE SOLELY RESPONSIBLE FOR BACKING-UP ANY CONTENT THAT YOU USE WITH THE FIWARE Lab SERVICES. THE FIWARE PARTNERS ARE NOT RESPONSIBLE FOR ANY LOSS OF DATA.

Indemnity

YOU AGREE TO HOLD HARMLESS AND INDEMNIFY US, AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES, ADVERTISERS OR PARTNERS, FROM AND AGAINST

  1. ANY THIRD PARTY CLAIM ARISING FROM OR IN ANY WAY RELATED TO YOUR USE OF THE FIWARE Lab SERVICES AND/OR YOUR CONTENT, OR TO AN ACTUAL OR ALLEGED BREACH OF YOUR OBLIGATIONS UNDER THIS AGREEMENT, INCLUDING (WITHOUT LIMITATION) BREACH OF YOUR OBLIGATIONS RELATED TO THE CONTENT AND PERSONAL DATA
  2. ANY AND ALL DAMAGE AS A RESULT OF THE VIOLATION (BY YOU OR YOUR END USERS) OF THE APPLICABLE LAW OR THESE TERMS AND CONDITIONS, OR AS A RESULT OF ANY OTHER ACTIONS CONNECTED WITH USE OF THE FIWARE Lab SERVICES OR OF THE FIWARE Lab SITE CONTENT, OR AS A RESULT OF A BREACH OF A TERM OF THIS AGREEMENT RESULTING FROM YOUR END USER‘S USE OF THE FIWARE Lab SERVICES
  3. ANY CLAIMS AGAINST US MADE BY ANY OF YOUR END USERS,
  4. ANY AND ALL DAMAGE AS A RESULT OF THE USE OF THE FIWARE Lab SERVICES WITH THIRD PARTY SERVICES OR PRODUCTS, AND
  5. ANY AND ALL DAMAGE TO ANY EQUIPMENT BELONGING TO US CAUSED BY YOUR BREACH OR YOUR END’S USERS BREACH OF THIS AGREEMENT; INCLUDING ANY LIABILITY OR EXPENSE ARISING FROM ALL CLAIMS, LOSSES, DAMAGES (ACTUAL AND CONSEQUENTIAL), SUITS, JUDGMENTS, LITIGATION COSTS AND ATTORNEYS’ FEES, OF EVERY KIND AND NATURE. IN SUCH A CASE, THE FIWARE PARTNERS WILL PROVIDE THE CLIENT WITH WRITTEN NOTICE OF SUCH CLAIM, SUIT OR ACTION.

Account Personal Data Protection

Any personal data provided by You when opening Your Account and linked to Your Account ( “Account Personal Data”) shall only correspond to information strictly necessary for the compliance with this Agreement, and shall only and exclusively be applied or used to provide the FIWARE Lab Services. You agree that any Account Personal Data provided will be Your own, and that You will not provide any personal data of third parties as part of Your Account Personal Data. The Account Management Provider shall use reasonable endeavors that the Account Personal Data will be processed in compliance with data protection laws,

To the extent the Account Management Provider receive any Account Personal Data pursuant to this Agreement, the Account Management Provider will be a data "processor" as defined in Article 2 of the Data Protection Directive. The Account Management Provider undertake to process any Account Personal Data that is provided by You (or such Account Personal Data to which access is granted by You) originated in the European Economic Area only in the EEA or in a territory that has been designated by the European Commission as ensuring an adequate level of protection pursuant to Article 25(6) of the Data Protection Directive and always in accordance with Your instructions.

Where Account Personal Data originating in the European Economic Area is processed outside the European Economic Area or in a territory that has not been designated by the European Commission as ensuring an adequate level of protection pursuant to Article 25(6) of the Data Protection Directive, and before such processing happen, the Account Management Provider will provide You with the conditions applicable to the International Transfer Contract Clauses or similar agreements if applicable to guarantee adequate level of protection.

Notwithstanding the paragraph above the Parties are not required to enter into the applicable International Transfer Contract Clauses referred above where the Account Management Provider adheres to the Safe Harbor Privacy Principles and associated 15 Frequently Asked Questions, approved by the European Commission (Decision of 26th July 2000 (2000/520/EC))

As between the Parties, Account Personal Data will remain Your exclusive property. This ownership includes all elaborations, evaluations, segmentations or similar processes that the Account Management Provider may carry out in connection with the FIWARE Lab Services.

The Account Management Provider shall implement and maintain appropriate technical and organizational measures, to protect Account Personal Data against accidental loss, destructions, or alteration; or unauthorized disclosure or access.

The Account Management Provider may authorize a third party (sub-contractor) to process the Account Personal Data provided that the sub-contractor's contract:

(i) is on terms which are substantially the same as those set out in this Agreement;

(ii) includes an undertaking from the third party to comply with all instructions from Us or You and all applicable data protection laws;

(iii) includes a prohibition on the transfer of the Account Personal Data outside the EEA where Account Personal Data originating in the European Economic Area except otherwise agreed between You and Us, and .

(iv) terminates automatically on termination of this Agreement for any reason.

Upon completion of the FIWARE Lab Services that prompted the delivery of Account Personal Data to Us, the Account Management Provider will destroy the treated data and media or documents containing the relevant Account Personal Data, unless You, in each specific case, expressly authorize its retention on the grounds that it will be necessary for subsequent contractual engagements, or it is required under applicable laws. In some cases, the Account Management Provider may need to keep Account Personal Data so the Account Management Provider can defend possible future legal claims. However, the Account Management Provider will still delete information that could not possibly be relevant to such a claim. In any case, Account Personal data will be deleted when such a claim could no longer arise.

You acknowledge that the Account Management Provider is reliant on You for direction as to the extent to which it is entitled to use and process the Account Personal Data. Consequently, the Account Management Provider shall not be liable for any claim (and You shall indemnify and hold Us harmless against any expenses, fines or other losses relating to such claim) brought by a data subject arising from any action or omission by Us, to the extent that such action or omission resulted directly from our compliance with Your instructions pursuant to this Agreement

Assignment, Subcontracting and not Reselling

You may not assign this Agreement or otherwise transfer any of its rights or obligations, including any credentials, the licenses or any other right, without our prior written consent , except where explicitly provided by section 2.2 (“Your rights and obligations”).

We may, upon prior, written notice (including by email) to You and without Your consent, assign or otherwise transfer this Agreement to a third party.

We may at any time subcontract part or all the FIWARE Lab Services or any of its obligations hereunder.

Confidentiality

Without derogating the provisions of clause 7 about Account Personal Data, all the information obtained or received as a result of entering into or performing the FIWARE Lab Services, is non confidential. All Parties to this Agreement agree not to disclose any information to the other Party which is considered by the disclosing Party to be confidential. Each Party will be free to use and disclose any information provided by the other Party pursuant to this Agreement for any purpose, subject to valid patent rights and copyrights.

Legislation and Applicable Jurisdiction

These Conditions and the Agreement and any issues or disputes of whatever nature arising out of or in any way relating to it or its formation (whether such disputes are contractual or non-contractual in nature, such as claims in tort, for breach of statute or regulation, or otherwise) shall be governed by the laws of Belgium. All disputes or differences directly arising in connection with this Agreement including any dispute in which a Party alleges that another Party has abused its power, which cannot be settled amicably, as declared by one Party and as established in the previous paragraph, shall be subject to the jurisdiction of the competent court in Brussels. Such court shall have jurisdiction in the event of a counterclaim made by the defendant in the legal action.

You and Us agree that any dispute, claim or controversy arising out or in connection with the use of FIWARE Lab Services, shall be submitted within two (2) years from the occurrence of the subject matter of the dispute, claim or controversy. Beyond this term, the dispute, claim or controversy shall be considered as time barred.

Miscellaneous

Notices

(i) To You.

Except as otherwise set forth herein, notices made by Us to You under this Agreement that affect You (e.g., updates services offers and description etc.) will generally be posted on the FIWARE Lab Site. Notices made by Us under this Agreement for You specifically (e.g., notices of breach and/or suspension) will be provided to You via (a) the email address provided to Us during creation of Your account for the FIWARE Lab Services or in any updated email address You provide to Us in accordance with standard account information update procedures We may provide from time to time and/or (b) through any other mean We consider appropriate. It is Your responsibility to keep Your email address current and You will be deemed to have received any email sent to any such email address, upon Our sending of the email, whether or not You actually receive the email.

(ii) To Us.

For notices made by You to Us under this Agreement and for questions regarding this Agreement or the FIWARE Lab Services, You may contact Us through the FIWARE Lab Site at the Contact Us section.

Relationship

Nothing in this Agreement is intended to or does create any type of joint venture, creditor-debtor, escrow, partnership or any employer/employee or fiduciary or franchise, distributor, dealer or agency relationship between You/Your End Users and Us.

Entire Agreement

This Agreement incorporates by reference all policies, specific particular provisions and guidelines posted on the FIWARE Lab Site, and constitutes the entire agreement between You and Us and supersedes all prior negotiations, representations, proposals, understandings and agreements whether written or oral relating to the subject matter of this Agreement.

Each of the Parties acknowledges and agrees that in entering into this Agreement, it does not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to this Agreement or not) other than as expressly set out in this Agreement. Nothing in this paragraph shall, however, operate to limit or exclude any liability for fraudulent misrepresentation.

Force Majeure

Neither Party shall be deemed in default or liable to the other Party for any matter whatsoever for any delays in performance or from failure to perform or comply with the terms of this Agreement due to any cause beyond that Party’s reasonable control including, without limitation, acts of Government or other competent regulatory authority, telecommunications network operators, war or national emergency, riots, civil commotion, fire, explosion, flood, lightning, extremely severe weather, epidemic, lock-outs, strikes and other industrial disputes (in each case, whether or not relating to that party’s workforce).

Severability

If any part of this Agreement is held by a court of competent jurisdiction to be invalid, illegal or unenforceable, the remaining parts of this Agreement will remain in full force and effect. In such circumstances, the Parties shall negotiate in good faith in order to agree the terms of a mutually satisfactory provision, achieving as nearly as possible the same commercial effect, to be substituted for the provision which is found to be invalid, illegal or unenforceable.

Waivers

The failure or delay by either Party to this Agreement to exercise or enforce any right, power or remedy under this Agreement shall not be deemed to operate as a waiver of any such right, power or remedy; nor shall any single or partial exercise by any party operate so as to bar the exercise or enforcement thereof or of any right, power or remedy on any later occasion.

Successors and Assigns

This Agreement will be binding upon, and inure to the benefit of the Parties and their respective successors and assigns.

Language

All communications and notices to be made or given pursuant to this Agreement shall be in the English language.

Previous version

You can see the previous (and now deprecated) version of this document in the page FI-LAB Terms and Conditions.

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